Frequently Asked Questions
Everything you need to know about your GODA beauty experience.
Are GODA products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All GODA products are 100% cruelty-free and formulated without any animal-derived ingredients.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually arrive within 7-14 business days.
What is your return policy for opened products?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it for a full refund or store credit, even if it has been opened.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery status in real-time.
Are your ingredients safe for sensitive skin?
GODA focuses on clean beauty standards. While our products are dermatologically tested, we recommend checking the full ingredient list on each product page or performing a patch test before full application.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment options via Afterpay.